Atlas Glass Repair Philadelphia asks "What kind of broken window do you have?"
Several times a day we get calls from homeowners and commercial building owners with a broken window or two. Often the first question they ask is how much is it going to cost to get it fixed. This is a much more difficult question to answer than one might think as there are many variables involved.
First of all we have to discern whether or not it is a single or double-pane (thermal or insulated) window. A single-pane broken window is a relatively straight-forward repair - we cut the glass there and then and fix it. Sometimes it's just that simple.
However, if it's double-pane thermal window it's an entirely different ballgame. Unfortunately there are no standard sizes for thermal windows, each one has to be custom-made for that particular window we are repairing. In addition, there are several variables for even the most ordinary thermal window repair.
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There are several questions that need to be answered in order to give someone an idea over the phone of what a double-pane window repair will cost. First of all is the size of the window. Not the size of the frame it sits in but rather the size of the glass. What is important to a glass company is the measurement we call "daylight" - just the size of the glass you see, regardless of how far it goes into the frame or sash. We also need to know whether it's an operating window (does it slide up and down, side to side) or if it's fixed (like a picture window). If it is a picture window a glass company has to know whether it's glazed (installed) from the inside of the house or from the outside. This is an important factor as large picture window installed from the outside can sometimes require scaffolding or in some cases a hydrolic lift..
Another factor which affects price for thermal windows is whether or not it's made with low-e glass. There are basically two types of low-e glass. Windows manufactured in the past 15 years usually have it. Windows manufactured in the past five or so years have something called solex, which has a fairly heavy green tint to it and needs to be matched or it will be clearly noticable.
A very important factor pricewise is whether the thermal window has what are known in the glass repair business as "muntins." Muntins are the decorative vertical and horizontal gridwork which are in between the two panes of glass. Usually they are white but sometimes are beige or brown. As a side note, when they are merely decorative they're known as muntins, when they are real and actually seperate different panes (as with older wooden windows), they're known as mullions.
As you can see now, giving a price over the phone for a window that a glass company hasn't seen can be a difficult proposition, even for those who have been in the business for decades, as all of our workers have been.
Atlas Glass Repair Philadelphia - A Philadelphia Glass Company
2000 Hamilton Street, Philadelphia Pa 19130